First National Bank Online Purchase Scam.

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First National Bank FNB Phishing Email Scams

First National Bank FNB Phishing Email Scams

                  First National Bank Online Purchase Scam.

 

Scammers are getting much more sophisticated, using cutting-edge technology, insider information and psychological manipulation thereby using fear and time-based threats coupled with social engineering creating the trust factor and thereby coercing you into emotional fear-based reactions, giving up personal information that facilitates the fraudulent bank transfer.

 

 

Do Not Give Out your Bank Card Expiry Date nor Pin.

First National Bank Online Purchase Scam/Fraud. 

You receive a call from 011 219, the caller states your name and that the caller is from First National Bank Fraud Department.
The scammer creates fear telling you that someone right now is attempting to commit online fraud using your bank account. The scammer then engineers you into agreement by stating your name and Identity number, any devices lined to the profile, asking the Questions prompting yes and no answers, thereby the chain of trust is set and you answer by committing that “no you don’t want the money to be withdrawn“.
The scammers even knows your account balance and at times can state your last transaction. The scammers targets bank balances with amounts over R50 000.
The scammers place you in a corner, “Have you used your card before for online purchases” further enabling the chain of trust and authoritative control as they need your pin and/or expiry date to complete the fraud. The scammers are well aware of using the question/answer technique to create a chain of trust.

We suspect inside informants as the scammers know who you bank with, how much money is in your account, how many and what devices are linked to your online banking profile, your Name, Date of Birth, and Identity number, and can generate one-time pin codes.  

To further gain your trust the scammer sends you a fake case number in an attempt to get the most important bits of personal information they require to complete the fraud. “What is the expiry date of your cards?” If you are coerced and fall for the scam, by stating your expiry, the fraud is complete, however, if you refuse to divulge the critical information bits, the scammers immediately end the call. When you call back you are taken to a holding system that is identical to the bank systems hoping to slow you down in reporting the attempted fraud.

These scammers are very well trained and coached using all the correct techniques and questions following the stand banking approach, all pointing to an International Fraud ring, either Israeli and/or Eastern European.

First National Bank Online Purchase Scam/Fraud. 

First National Bank FNB will NEVER ask you to share your One-Time PIN (OTP) to reverse pending transactions or to block your banking profile.
NEVER disclose sensitive information, such as your username, password, card and PIN details to anyone – not even a bank official.
Remember:
Report fraud on the Banking App, or phone 087 575 9444
Report phishing emails to phishing@fnb.co.za

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